Contents
These Terms of Service ("Terms") govern your access to and use of the website nensis.org and the professional services (the "Services") provided by Nensis, UAB ("Nensis", "we", "us" or "our"). By accessing the website or engaging us for Services, you ("you" or the "Client") agree to be bound by these Terms.
1. About us
Nensis, UAB is a private limited liability company registered in the Republic of Lithuania.
- Legal name: Nensis, UAB
- Company code: 305444033
- Registered office: Veiverių g. 9 B-62, LT-11346, Vilnius, Lithuania
- Contact email: support@nensis.org
2. Acceptance of terms
By accessing the website, submitting an inquiry, or entering into a separate written agreement with Nensis for any Services, you acknowledge that you have read, understood and agreed to these Terms. If you do not agree to these Terms, you must not use the website or the Services.
You represent that you are at least 18 years old and, if entering into these Terms on behalf of an organisation, that you have the authority to bind that organisation.
3. Services
Nensis provides marketing consulting services, which may include: SEO, user acquisition, analytics, web development, AI implementation, and fractional marketing leadership. The specific scope, deliverables, fees and timeline for each engagement will be described in a separate statement of work, proposal or order form ("SOW"), which forms part of these Terms.
The website itself is provided for informational purposes only and does not in itself constitute an offer to provide Services.
4. Engagements & payment
4.1 Fees
Unless otherwise agreed in writing, fees and payment schedules are set out in the applicable SOW. All fees are quoted exclusive of VAT and any other applicable taxes or levies, which shall be payable by the Client where applicable.
4.2 Invoicing
Invoices are payable within the timeframe specified in the SOW (by default, 14 calendar days from invoice date). Late payments may incur statutory interest under applicable Lithuanian law.
4.3 Refunds
Unless explicitly stated otherwise in the SOW, fees paid for services already rendered are non-refundable. If an engagement is terminated early, the Client remains liable for work performed up to the effective termination date.
5. Intellectual property
5.1 Pre-existing IP
Each party retains ownership of any intellectual property, tools, frameworks, methodologies or materials it owned or developed independently of the engagement. Nothing in these Terms transfers ownership of such pre-existing IP.
5.2 Deliverables
Subject to full payment of all applicable fees, Nensis grants the Client a perpetual, non-exclusive, worldwide licence to use the final deliverables produced under an SOW for the Client's internal business purposes, unless the SOW expressly assigns ownership.
5.3 Nensis marks
The "Nensis" name, logo and the content of the website are the exclusive property of Nensis, UAB and are protected by applicable intellectual property laws. You may not use them without prior written consent.
6. Confidentiality
Each party may disclose to the other confidential information in the course of an engagement. Each party agrees to (i) use such information solely to perform its obligations under these Terms and the relevant SOW; (ii) protect it with the same degree of care it uses for its own confidential information (and no less than a reasonable standard of care); and (iii) not disclose it to third parties except on a need-to-know basis under equivalent confidentiality obligations.
Confidentiality obligations do not apply to information that is publicly available without breach of these Terms, was already known without restriction, is independently developed, or is required to be disclosed by law or competent authority.
7. User conduct
When accessing the website or Services, you agree not to:
- Use them for any unlawful, fraudulent or deceptive purpose;
- Infringe the rights of any third party, including intellectual property or privacy rights;
- Interfere with or disrupt the integrity, security or performance of the website;
- Attempt to gain unauthorised access to any part of the website or related systems;
- Use automated means to scrape, copy or reproduce material from the website without written consent.
8. Third-party services
The Services may rely on or integrate with third-party platforms (e.g. advertising networks, analytics providers, cloud hosting, AI providers). Your use of such third-party services is governed by their own terms and policies. Nensis is not responsible for the availability, performance, pricing or terms of any third-party service, nor for changes they may make to their platforms.
9. Disclaimers
The website and, to the maximum extent permitted by law, the Services are provided on an "as is" and "as available" basis. Nensis does not warrant that the Services will generate any specific level of traffic, conversions, revenue, rankings or return on investment. Marketing performance is inherently affected by factors outside Nensis's control, including platform policy changes, competition, market conditions and the Client's own execution and product.
To the fullest extent permitted by applicable law, Nensis disclaims all implied warranties of merchantability, fitness for a particular purpose and non-infringement.
10. Limitation of liability
To the maximum extent permitted by applicable law, Nensis's aggregate liability arising out of or in connection with these Terms and any SOW, whether in contract, tort (including negligence) or otherwise, shall not exceed the total fees actually paid by the Client to Nensis under the relevant SOW during the twelve (12) months immediately preceding the event giving rise to the claim.
In no event shall Nensis be liable for any indirect, incidental, consequential, special or punitive damages, loss of profits, loss of revenue, loss of business, loss of data or loss of goodwill, even if advised of the possibility of such damages.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable mandatory law.
11. Indemnification
You agree to defend, indemnify and hold harmless Nensis, UAB and its directors, employees and contractors from and against any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising out of or related to: (i) your breach of these Terms or any SOW; (ii) content, data or materials you provide; (iii) your use of the website or Services in violation of applicable law; or (iv) your infringement of any third-party right.
12. Termination
Either party may terminate an engagement with written notice in accordance with the applicable SOW. Either party may terminate with immediate effect if the other party materially breaches these Terms and fails to cure such breach within fifteen (15) days of written notice.
Upon termination, the Client shall pay for all Services performed up to the effective termination date. Provisions that by their nature should survive termination (including sections on intellectual property, confidentiality, disclaimers, limitation of liability, indemnification and governing law) shall survive.
13. Governing law
These Terms are governed by the laws of the Republic of Lithuania, without regard to its conflict-of-laws principles. Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the competent courts of Vilnius, Lithuania, unless otherwise required by mandatory consumer-protection law.
14. Changes to these terms
We may update these Terms from time to time to reflect changes to our Services, legal requirements or business practices. The updated version will be posted on this page with a revised "Last updated" date. Material changes affecting an active engagement will also be communicated directly to the Client.
15. Contact
If you have any questions about these Terms, please contact us:
- Nensis, UAB, company code 305444033
- Veiverių g. 9 B-62, LT-11346, Vilnius, Lithuania
- Email: support@nensis.org
By continuing to use the website or engage our Services, you confirm that you have read and accept these Terms.